SupportPilot
Verified vendorby Kindred AI
A grounded AI assistant for support teams.
Overview
Draft responses from approved knowledge, identify escalation risk, and keep agents in control of every customer message.
AI assistance with clear controls
SupportPilot only uses knowledge sources selected by an administrator and never sends a customer response without an agent action.
Hosting
Vendor hosted
Data regions
Australia, Singapore, European Union
Support response
Within 6 hours
Pricing
Prices are shown in Australian dollars and exclude applicable tax unless stated otherwise.
Assist
AI assistance for customer support teams.
$79 / month
$790 billed annually
- 5,000 drafts / month
- Knowledge grounding
- Quality analytics
- Email support
Privacy & security
Review the exact access, storage, retention, and vendor declarations attached to this version.
Requested permissions
knowledge:readRead approved knowledge collections
Ground suggested answers in organization-approved content.
support_cases:readRead open support cases
Draft context-aware responses for an assigned agent.
- Storage regions
- Australia, Singapore, European Union
- Retention after uninstall
- 7 days
- Subprocessors
- AWS, Anthropic
- Deployment model
- Vendor-hosted connected app
Vendor security claims are evidence-scoped and time-bound. Review your organization’s own legal and risk requirements before approval.
Customer reviews
Only authenticated users with eligible installation history can receive a verified-install label.
No eligible reviews have been published yet.
Version history
Published versions are immutable. Permission increases require administrator re-consent.
Version 1.9.2
CurrentImproved citations and administrator policy controls.
Released 17 July 2026
Support
The vendor reports a typical first response within 6 hours.
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